Frequently Asked Questions

To order, simply call our customer service line at (866) 378-7550 or email a purchase order to accessbetterthinking@allegiscorp.com. We offer no order minimum for stock orders placed through our website. New customers must place their first order using a credit card. If you are tax-exempt, we will need a copy of your tax exemption form, which may be emailed along with your purchase order or separately to taxcert@allegiscorp.com. 

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Follow the steps below or CLICK HERE for a visual guide.

1. Select the small logo at the top right 
2. Select SIGN UP
3. Fill in the required fields listed under REGISTER and CREATE ACCOUNT

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Creating an online account is fast and easy! Upon registering, you can download CAD files, request quotes, and view your account information, including purchase history, invoices, and order tracking. Existing Allegis customers still need to register as a new customer to set up an online account. If you are an existing customer, please notify us at accessbetterthinking@allegiscorp.com once you have registered online so we can link your login to your customer account.

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We have updated our website, and any accounts created before April 2024 are no longer active. Please register a new account for full access.

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Please call us at (866) 378-7550 and ask for the marketing department.

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Our standard shipping method is UPS Ground. Expedited shipping is available upon request, and we can also apply your UPS collect account if you have one. We cannot ship to P.O. Boxes. Orders over 150 pounds require a freight/ LTL truck shipment.

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Please complete our Credit Application form, found here. Please fill out all fields and email to accessbetterthinking@allegiscorp.com. We will contact you upon review. 

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Yes - please email a copy of your tax exemption form to taxcert@allegiscorp.com or call us at (866) 378-7550 to apply this information to your account. Tax-exempt status must be confirmed before placing an order. If you have not provided this information and are charged sales tax, we cannot reverse the charge and it is your company’s responsibility to reconcile this on your company’s sales/use tax return. If you are an existing Allegis customer placing a web order, please contact accessbetterthinking@allegiscorp.com to ensure your online login is properly linked to your company account.

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Products are considered accepted unless notified by the buyer within thirty (30) days of the shipment date. To initiate a return, please get in touch with us by phone at (866) 378-7550 or email us at accessbetterthinking@allegiscorp.com. No return of products will be accepted without a Return Goods Authorization (RGA) number issued by Seller. A complete description stating the reason for the return must be included with the returned products. The returned items must be in the original packaging, in original condition, and shipped by prepaid freight to Seller’s warehouse. All returns may be subject to a restocking charge. Custom and Non-Stock products are non-cancellable and non-returnable.

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Yes, Allegis does ship internationally. If you are in Canada, please call us at (519) 650-1711, and if you are in Mexico, please call us at +52 (33)3110-6800, and we will be glad to assist you. If you are in any other country or have any other questions, please email us at accessbetterthinking@allegiscorp.com. 

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Orders over $1000.00 in value will require a wire transfer prior to shipment. You may place your order with a credit card, and we will contact you with our wire transfer instructions. 

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You can view them at Website Terms of Use here. 

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